Customer support outsourcing
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Are you looking for a company that can treat your customers better than you do? We can do this and more. Our in house psychologist constantly trains our staff on customer psychology. This training gives our staff the ability to understand, interact and effectively respond to your customers even when they are in their worst mood. This training help our staff to convert even your angriest customer into a loyal fan of your company.

Customer support and call center

 Inbound customer service calls
 Pre-sales and post-sales support
 Phone order taking
 Phone technical support
 Industry specific staff
 Customer psychology experts
 Service available 24/7

Live chat support services

 Website Live chat answers to queries
 Pre-sales and post-sales support
 Convert Website browsers into customers
 Service available 24/7

Benefits of using our customer support service

  Instant access to customer care experts
 Staff trained in customer psychology
 Cost savings of 50% or more
 Improved customer care experience
 Service available 24/7

Helpdesk support

 Technical support
 First line and second line
 PC and networking support
 Certified technical professionals
 Service available 24/7

Email support

 Replies to your product questions
 Tracking orders and delivery co-ordination
 Updates or cancellationsbr
 Dealing with customer complaints
 Answering technical details about a product

Virtual assistants handle

  Telemarketing and phone answering
 Bookkeeping and accounting
 Customer support
 SEO and Web research
 Administration and appointment setting
 Paralegal Support